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Privacy policy

We take your privacy seriously.

Fine Sailing d.o.o. , registered address Put Žnjana 43, 21000 Split, registered number:  060492389 (“Fine Sailing”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you visit our website www.finesailing.com or engage in any other activities related to our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information in one of the following ways:

  • when you use our services, including when you visit our website,
  • when you make a booking with Fine Sailing,
  • when you contact us via email, phone or other channels,
  • when you send an inquiry through our website forms,
  • subscribe to our newsletter,
  • contact us through our social media channels, or
  • contact our customer support during your charter.

 

The types of personal information we collect may include:

 

  • Personal Identification Information: Name, email address, phone number, postal address, date of birth, nationality.
  • Booking Information: Details of yacht charters, including dates, preferences, and special requests.
  • Payment Information: Credit card details, billing address, and payment history (handled through secure third-party payment providers).
  • Website Usage Data: Information collected automatically as you browse our website, such as your IP address, browser type, device information, and usage patterns (via cookies or similar tracking technologies).

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • To Process Bookings: We’ll use your personal information to fulfill your yacht charter bookings, process payments, and provide customer service.
  • To Improve our Services: To enhance and personalize your experience with our website and services.
  • Marketing Communications: To send you promotional materials, offers, newsletters, or other marketing communications. This will only have in case you consented to receiving them.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

In compliance with the GDPR, we process your personal data on the following legal bases:

  • Performance of a contract: We process your personal data to fulfill your booking and contractual obligations.
  • Consent: We may use your data for marketing purposes or other uses if you have given us explicit consent.
  • Legitimate Interests: We may process your personal data to protect our legitimate business interests, such as fraud prevention and improving our services.
  • Legal Obligation: We may process your data to comply with legal requirements (e.g., tax or safety regulations).

 

Sharing Your Information

We may share your personal information with the following parties in certain circumstances:

  • Service Providers: Third-party companies who assist in the operation of our website, processing payments, or fulfilling bookings (e.g., payment processors, IT service providers).
  • Legal Authorities: When required by law, regulation, or legal process, we may share your information with authorities or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the transaction.

Sharing Your Information

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain your data for tax and legal compliance reasons, or for a reasonable period following your charter for customer service purposes.

Your Rights

Under the GDPR, you have certain rights regarding your personal data.

 

You can request information about the data we hold about you, or  request that any incorrect or incomplete data be updated. You can also request the deletion or restriction of precessing of your personal data, subject to certain conditions. You can request a copy of your personal data as well as to object to the processing of your data for marketing purposes or other legitimate interests.

 

To exercise any of these rights, please contact us at contact@fine-sailing.com.

Security of Your Data

We take reasonable precautions to protect your personal data from loss, misuse, and unauthorized access.

We have robust procedures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Should we ever deal with any suspected personal data breach, we will notify you and any applicable regulator of a breach where we’re legally required to do so.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us analyze website traffic, remember your preferences, and optimize our services.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date of publication. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

This document was last updated on the 3rd of February 2025.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us by emailing: contact@fine-sailing.com